Steward support

Start with the evidence.

Tell us what you expected, what happened, the app version, and your Windows version. Do not send passwords, keys, access tokens, or unrelated private files.

A scan says “partial” or “unavailable”

This means one or more sources did not provide usable information in time. It is not a clean bill of health. Read the collection notes, allow a slow Windows provider to recover, and try a full scan. An optional GPU broker or NVIDIA tool may simply not be installed.

Active Monitor appears slow

Active Monitor starts off. Start it from Overview and choose the desired interval in Settings. The interval is a target, not a guarantee: slow collection takes longer, and Steward does not overlap scans to catch up. Inventory is refreshed less frequently than live counters. Check the sample and inventory times.

A drive is unfamiliar

Look at its type, provider, capacity, and readiness on Storage. A cloud quota is not necessarily a physical partition. Steward does not format drives or move files. Confirm a volume's identity in Windows before any action outside the app.

A Windows action has an unknown result

Do not repeat it blindly. Windows may still be completing the operation. Refresh and inspect the exact task or session. Signing out can close applications and lose unsaved work; only perform it when you understand the impact.

Sharing a support bundle

Use Overview → Support bundle. Open and review the exported files first. Identifying details are minimized by default, not guaranteed anonymous. The app does not send the bundle automatically. Read the product privacy notice before sharing.

Store availability

The app is a release candidate, not yet a Microsoft-certified Store release. This website currently provides product information and support only. No public installer or payment link is offered.

Feature requests

Use the contact form and select or mention ASL PC Steward. Useful requests explain the problem, how often it happens, and what evidence would help you decide what to do.